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3904 Central Pike  •  Hermitage, TN 37076  •  (615) 883-4019  •  1-888-375-8238  •  Fax: (615) 883-4576    Email    Home
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Outreach Fee Schedule

2025 Fee Schedule
(effective 1/01/2025)

We don’t ever want our members to be surprised with fees.
The attached fees and charges may be assessed against your account.
Fees and charges are subject to change.

2025 Holiday Closings

Wednesday, January 1 - New Year’s Day
Monday, January 20 - Martin Luther King, Jr. Day
Monday, February 17 - President’s Day
Monday, May 26 - Memorial Day
Thursday, June 19 - Juneteenth National Independence Day
Friday, July 4 - Independence Day
Monday, September 1 - Labor Day
Monday, October 13 - Columbus Day
Tuesday, November 11 - Veterans Day
Thursday, November 27 - Thanksgiving
Wednesday, December 24 - Christmas Eve
Thursday, December 25 - Christmas Day

Skip-A-Pay

Skip your loan payment this month with our Skip-A-Pay offer. For just $25 per loan, you may skip a loan payment this holiday season. Mortgages and credit cards are excluded from this offer. To apply to skip your loan payment, simply fill out this easy form and return it to the credit union at least 5 days before your payment is due. Complete a separate form for each loan.

Download Skip-A-Pay Form

Outreach FCU Fraud Protection Statement

With the ever-increasing fraudulent attempts to capture your debit and credit card information, and your banking account numbers, here are three major items to keep top-of-mind:
  1. Our team will NEVER call, email, or text asking you to give us your debit or credit card information or your member account numbers. Our office hours in Hermitage are 8:00 AM to 4:00 PM and we will not call you after hours.
  2. Our VISA debit and credit card fraud departments may send out a text at varying hours if there is an unusual charge attempt, but they will only verify transactions, they will never ask you for any of the information found on your physical card (like the expiration date or security code on the back).
  3. Be suspicious of any call from ANY company asking for your card/banking numbers or accusing you of wrongdoing of any kind. The fraudster's goal is often to create fear or anger so you'll share info they can use to steal your money. The real IRS will not call you, toll-booths will not text you, claims of past banking relationships and money-owed from years ago need to be verified by your calling the bank during banking hours, and a real government or law enforcement office will not call you for money because of missed jury duty. All of these types of attempts are trying to steal your money.
We've had members in their thirties give away their money all the way up to members in their eighties be scammed. Awareness is important for all members.

If you are ever suspicious, please call us at 615-883-4019 and we are happy to help you research or offer advice on next steps.
We love and appreciate our members and want you to be safe and confident in your purchases and transactions. Thank you for being our valued members!

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Outreach Federal Credit Union is federally insured by the National Credit Union Administration.

We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.

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